Couchbase Support Guide

This section describes how to best interact with Couchbase Technical Support and how to work as your own internal support.

We will go over two main topics around not only Working with Customer Suport, but also General Support Best Practices and what you can do to be prepared and ready to bring any replication of the problem or logs needed to help our Support Team help you!

Prerequisites

Before you get started you should take the following prerequisites into consideration:

• Couchbase Server Support

Agenda

• Working with Support
• General Support Best Practices