Collecting Information
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Version 2.3

Collecting Information

You may enable logging through the underlying C SDK:

Library logging

The C SDK offers a basic logging facility through which its various subsystems can output debug and error information. This information provides details of the library's internals and additional error information which may otherwise not be accessible via other APIs. Logging may be enabled using environment variables, a connection string directive, or lcb_cntl

The most common way to enable logging is to set the LCB_LOGLEVEL environment variable to a number between 1 and 5, with 5 being the most verbose and 1 being the least verbose. Note that the client logs will go to standard error:
$ LCB_LOGLEVEL=5 ./my_couchbase_app

The default logger can also be enabled programmatically via the LCB_CNTL_CONLOGGER_LEVEL setting or the console_log_level option in the connection string.

If you wish to control where the logs are output or what information is displayed (beyond basic verbosity filtering) you can install a logging callback via the LCB_CNTL_LOGGER setting.

If you wish to change the actual destination of the logs (for example, log to a file) you may set the console_log_file directive in the connection string.

When logging is turned on, the library will output messages similar to this:
1ms [I0] {14780} [DEBUG] (lcbio_mgr - L:383) <localhost:11210> (HE=0xe56760) 
Creating new connection because none are available in the pool
Note: The output format is subject to change. It is intended for human consumption and is not designed to be parseable.

The following table describes the components of the log entries:

Format Description
nms The number of milliseconds elapsed since the loading of the library
[In] The identifier of the lcb_t object associated with the current message. This allows you to determine the origin of the message in the case where the application contains multiple such lcb_t objects. The number is incremented for each call to lcb_create()
{PID} The current thread/process identifier. On Linux this is also the process ID for single-threaded programs, further helping distinguish between multiple forks of an application.
[LEVEL] A string representing the severity of the level
(subsystem - L:line) The subsystem that produced this message, followed by the source code line at which this message was created. The subsystem will typically, but not always, resemble the source code file. It is a small string describing what the current line is doing.
<host:port> The host and port, if any, associated with the message. This is supplied for messages that relate to the state of a particular connection.

Getting stack traces

Note: The following section applies to Linux, Mac OS X, and other Unix-like systems.
Stack traces and core dumps may be required if your application is hanging or crashing. In this case knowing in which location the library (or application) is misbehaving becomes useful.

To get a stack trace you need to have GDB installed on your machine and be familiar with its use. If you cannot run your application from within GDB, you can attach GDB to an existing process.

To generate a useful stack trace, you need to run your application with a debug build of the Couchbase C library because the released binaries are optimized. During optimization the compiler might rearrange the code, which can result in misleading source file and line number information in the stack trace.

To make a debug build of the C library, build the library yourself from source with the ‑‑enable‑debug option applied to the configure script, as shown in the following example:

$ ./cmake/configure --enable-debug
Detected in-source build. Making 'build' directory
cmake ../ \
    "-DCMAKE_INSTALL_PREFIX=/usr/local" \
    "-GUnix Makefiles" \

Ensure debugging symbols for the C client are installed. If you are using a binary distribution, use your package manager to install the libcouchbase-dbg or libcouchbase-debuginfo package. If you are using a version of the C library built from source, ensure that ‑‑enable‑debug was passed to the configure script.

You should also build your application with debug symbols, though not strictly required.

If your application crashes within the C library, examine the stack trace information. The C library is asynchronous in its core, so almost everything happens from within the lcb_wait() function. Tracing actual state changes and events within the library is only possible by using logging.

The following example shows how to run an application from GDB and how to get a stack trace when it crashes:

$ gdb --args ./bin/cbc cat foo -U couchbase://
(gdb) r
Starting program: /Users/mnunberg/Source/libcouchbase/build/bin/cbc cat foo -U couchbase://
Reading symbols for shared libraries .
Program received signal EXC_BAD_ACCESS, Could not access memory.
Reason: KERN_INVALID_ADDRESS at address: 0x0000000000000020
0x00000001000bacb9 in try_read (ctx=0x100703760, server=0x100700660, ior=0x1007037a8) at /Users/mnunberg/Source/libcouchbase/src/mcserver/mcserver.c:198
198	        pl2->index++;
(gdb) thread apply all bt

Thread 1 (process 7377):
#0  0x00000001000bacb9 in try_read (ctx=0x100703760, server=0x100700660, ior=0x1007037a8) at /Users/mnunberg/Source/libcouchbase/src/mcserver/mcserver.c:198
#1  0x00000001000baa29 in on_read (ctx=0x100703760, nb=31) at /Users/mnunberg/Source/libcouchbase/src/mcserver/mcserver.c:299
#2  0x0000000100090935 in invoke_read_cb (ctx=0x100703760, nb=31) at /Users/mnunberg/Source/libcouchbase/src/lcbio/ctx.c:273
#3  0x0000000100090a23 in E_handler (sock=4, which=2, arg=0x100703760) at /Users/mnunberg/Source/libcouchbase/src/lcbio/ctx.c:290
#4  0x000000010030d422 in event_base_loop ()
#5  0x00000001003068e1 in lcb_io_run_event_loop (iops=0x100405e50) at /Users/mnunberg/Source/libcouchbase/plugins/io/libevent/plugin-libevent.c:202
#6  0x00000001000c1d4d in lcb_wait (instance=0x100405910) at /Users/mnunberg/Source/libcouchbase/src/wait.c:88
#7  0x0000000100003be9 in cbc::GetHandler::run (this=0x100801200) at /Users/mnunberg/Source/libcouchbase/tools/
#8  0x000000010000318f in cbc::Handler::execute (this=0x100801200, argc=4, argv=0x7fff5fbffac8) at /Users/mnunberg/Source/libcouchbase/tools/
#9  0x000000010000e93c in main (argc=4, argv=0x7fff5fbffac8) at /Users/mnunberg/Source/libcouchbase/tools/

Detecting invalid memory accesses

Valgrind can help you detect issues in your application (or the library itself) related to accessing invalid (already freed or unallocated) memory or uninitialized memory regions. This information is useful when debugging application behavior before a crash because crashes are often caused by entering a normally impossible state induced by a previous write or read to an invalid memory location.

You can install Valgrind through your package manager.

Valgrind will slow down execution time significantly, often by a factor of 20x. To lessen this impact on an application that performs lots of load, temporarily reduce the amount of CPU it uses.

Valgrind typically does not work well with dynamic language interpreters such as Python, Ruby, or Perl due to the way these languages optimize memory allocation. To effectively use Valgrind with these languages, you often need to use a special debug build of the interpreter. To find out more about using Valgrind with interpreters, refer to the documentation for the language you are using.

The following example shows how to run an application with Valgrind. In the example, the operation appears to time out, but the real cause of the problem is uninitialized memory access that causes the client to incorrectly read the response from the server.

$ valgrind ./bin/cbc cat foo -U couchbase://
==29887== Memcheck, a memory error detector
==29887== Copyright (C) 2002-2011, and GNU GPL'd, by Julian Seward et al.
==29887== Using Valgrind-3.7.0 and LibVEX; rerun with -h for copyright info
==29887== Command: ./bin/cbc cat foo -U couchbase://
==29887== Conditional jump or move depends on uninitialised value(s)
==29887==    at 0x4E6D801: try_read (mcserver.c:221)
==29887==    by 0x4E6DD64: on_read (mcserver.c:294)
==29887==    by 0x4E4B8AA: invoke_read_cb (ctx.c:273)
==29887==    by 0x4E4B92B: E_handler (ctx.c:290)
==29887==    by 0x6E55EEB: event_base_loop (in /usr/lib/x86_64-linux-gnu/
==29887==    by 0x6C49610: lcb_io_run_event_loop (plugin-libevent.c:202)
==29887==    by 0x4E73D75: lcb_wait (wait.c:88)
==29887==    by 0x410964: cbc::GetHandler::run() (
==29887==    by 0x41036F: cbc::Handler::execute(int, char**) (
==29887==    by 0x414E03: main (
==29887== Conditional jump or move depends on uninitialised value(s)
==29887==    at 0x4E4BF07: E_schedule (ctx.c:447)
==29887==    by 0x4E4BFD4: lcbio_ctx_schedule (ctx.c:471)
==29887==    by 0x4E4BA21: E_handler (ctx.c:320)
==29887==    by 0x6E55EEB: event_base_loop (in /usr/lib/x86_64-linux-gnu/
==29887==    by 0x6C49610: lcb_io_run_event_loop (plugin-libevent.c:202)
==29887==    by 0x4E73D75: lcb_wait (wait.c:88)
==29887==    by 0x410964: cbc::GetHandler::run() (
==29887==    by 0x41036F: cbc::Handler::execute(int, char**) (
==29887==    by 0x414E03: main (
foo                  Client-Side timeout exceeded for operation. Inspect network conditions or increase the timeout (0x17)
==29887== Conditional jump or move depends on uninitialised value(s)
==29887==    at 0x4E4B4EB: lcbio_ctx_close_ex (ctx.c:156)
==29887==    by 0x4E4B640: lcbio_ctx_close (ctx.c:192)
==29887==    by 0x4E6EFB8: finalize_errored_ctx (mcserver.c:720)
==29887==    by 0x4E6EEE3: start_errored_ctx (mcserver.c:698)
==29887==    by 0x4E6ED98: mcserver_close (mcserver.c:646)
==29887==    by 0x4E6A943: lcb_destroy (instance.c:491)
==29887==    by 0x41020C: cbc::Handler::~Handler() (
==29887==    by 0x42222D: cbc::GetHandler::~GetHandler() (in /sources/lcb-packet-ng/build/bin/cbc)
==29887==    by 0x422297: cbc::GetHandler::~GetHandler() (cbc-handlers.h:31)
==29887==    by 0x414E3D: main (
==29887== HEAP SUMMARY:
==29887==     in use at exit: 4,994 bytes in 20 blocks
==29887==   total heap usage: 602 allocs, 582 frees, 588,374 bytes allocated
==29887== LEAK SUMMARY:
==29887==    definitely lost: 35 bytes in 1 blocks
==29887==    indirectly lost: 0 bytes in 0 blocks
==29887==      possibly lost: 28 bytes in 1 blocks
==29887==    still reachable: 4,931 bytes in 18 blocks
==29887==         suppressed: 0 bytes in 0 blocks
==29887== Rerun with --leak-check=full to see details of leaked memory
==29887== For counts of detected and suppressed errors, rerun with: -v
==29887== Use --track-origins=yes to see where uninitialised values come from
==29887== ERROR SUMMARY: 3 errors from 3 contexts (suppressed: 10 from 6)

Getting core dumps

Core dumps might be generated when an application crashes (though on many systems core file generation is off by default). The core dump contains a memory dump of your application that can be inspected on a different system. This lets you inspect the state of the library to determine what the error was at the time of the crash.

Core dumps can only be analyzed if the binaries that generated them are accessible and have debugging symbols. Binaries in this sense includes the client library, the application, and any other shared libraries loaded by the application. This means that the platform (and distribution) that generated the core dump must be available and loadable (or at least reproducible) when analyzing the core dump.

Warning: A core file contains the memory contents of your application. Anyone who can read your core file can access potentially sensitive data that your application was processing at the time of the crash. If possible, have your application operate on sample data.

To get a core dump:

  1. Invoke ulimit -c unlimited in the same shell that your application will run (or a parent thereof) prior to the invocation of that application. The ulimit command instructs the kernel to generate core dump files for all subsequent processes that terminate abnormally and are executed within the current shell or any child shell.
  2. Ensure you are either using a binary installation of the client library (which was installed from an official Couchbase repository) or are using a source build with debug symbols enabled.
  3. When the application crashes, a core file is created. The exact location and name of the file is dependent on the specific kernel configuration. For more information about where core files are located, see this Stack Overflow discussion on how core location may be configured.
  4. Compress the core file using gzip or a similar utility before filing an issue or sending this to Couchbase support. Compressing the file makes the upload and download times quicker for analyzing the core file.
  5. Disable core dumps once completed. Core dumps are disabled by default on most Linux distributions because they may potentially write sensitive information to disk and many core dump files can quickly fill up a file system.

The following example shows how to enable and collect a core dump with a modification to the cbc program to abort:

$ ulimit -c unlimited
$ ./bin/cbc cat foo -U couchbase://
Aborted (core dumped)
# Showing the effects of compressing the core file:
$ ls -lsh core
961K -rw------- 1 mnunberg mnunberg 1.3M Nov 21 12:53 core
$ gzip core
$ ls -lsh core.gz
136K -rw------- 1 mnunberg mnunberg 133K Nov 21 12:53 core.gz