SGCollect Info

SGCollect Info

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Platform: iOS Android WPF

With this release comes a new command line utility called sgcollect_info that provides us with detailed statistics for a specific node. Run sgcollect_info on each node individually, not on all simultaneously.


  1. Logs
  2. Configuration
  3. Expvars (exported variables) that contain important stats
  4. System Level OS stats
  5. Golang profile output (runtime memory and cpu profiling info)

Installing Optional Dependencies

sgcollect_info will be able to collect more information if the following tools are installed:

  • Golang -- this should be the same version that Sync Gateway was built with.
SG Version Go build version
1.3.0 1.5.3
1.3.1 1.6.3

If go is not installed, sgcollect_info will print the following error message, you can ignore this message and there is no need to report it.

Exception during compression: [Error 2] The system cannot find the file specified IMPORTANT: Compression using gozip failed. Falling back to python implementation. Please let us know about this and provide console output.

Zipfile contents

The tool creates the following log files in the ouput file.

Log file Description
sync_gateway_access.log The http access log for sync gateway (i.e which GETs and PUTs it has received and from which IPs)
sg_accel_access.log The http access log for sg_accel (i.e which GETs and PUTs it has received and from which IPs)
sg_accel_error.log The error log (all logging sent to stderr by sg_accel) for the sg_accel process
sync_gateway_error.log The error log (all logging sent to stderr by sync_gateway) for the sync_gateway process
server_status.log The output of http://localhost:4895 for the running sync gateway
db_db_name_status.log The output of http://localhost:4895/db_name for the running sync gateway
sync_gateway.json The on-disk configuration file used by sync_gateway when it was launched
sg_accel.json The on-disk configuration file used by sg_accel when it was launched
running_server_config.log The configuration used by sync gateway as it is running (may not match the on-disk config as it can be changed on-the-fly)
running_db_db_name_config.log The config used by sync gateway for the database specified by db_name
expvars_json.log The expvars (global exposed variables - see for the running sync gateway instance)
sgcollect_info_options.log The command line arguments passed to sgcollect_info for this particular output
sync_gateway.log OS-level System Stats
expvars_json.log Exported Variables (expvars) from Sync Gateway which show runtime stats
goroutine.pdf/raw/txt Goroutine pprof profile output
heap.pdf/raw/txt Heap pprof profile output
profile.pdf/raw/txt CPU profile pprof profile output
syslog.tar.gz System level logs like /var/log/dmesg on Linux
sync_gateway The Sync Gateway binary executable
pprof_http_*.log The pprof output that collects directly via an http client rather than using go tool, in case Go is not installed

CLI command and parameters

To see the CLI command line parameters, run:

./sgcollect_info --help


Collect Sync Gateway diagnostics and save locally:

./sgcollect_info /tmp/

Collect Sync Gateway diagnostics and upload them to the Couchbase Support AWS S3 bucket:

./sgcollect_info \
  --sync-gateway-config=/path/to/config.json \
  --sync-gateway-executable=/usr/bin/sync_gateway \ \
  --customer=Acme \